Applying for pupil transportation

Pupil transport is for children who cannot go to school by themselves. For example, due to a disability or because the school is far away. The municipality then arranges pupil transport. Pupil transport can be arranged in various ways:

• You will be reimbursed by the municipality for dropping off and picking up your child yourself.
• You will receive reimbursement from the municipality for a bicycle, public transportation or adapted transportation.
• The municipality provides transportation by bus or cab.

• a one-time grant from bicycle incentive scheme of €500

The bicycle incentive scheme

Cycling as student transportation is something we particularly encourage:

• As a good and healthy alternative to car or public transportation
• but certainly also to improve your child's independence.

Are you entitled to an allowance from the Pupil Transport Scheme? And would you like to teach your child to cycle to school or have them cycle on their own? Then you may benefit from the bicycle transport incentive scheme.
The reimbursement you currently have for pupil transport will stop.
In addition to the one-time subsidy of €500, you will still receive a mileage allowance for the bicycle distance to school and back home.

Whether you can apply for pupil transportation depends on, among other things:

• the distance between your home and the school
• the travel time
• what your child can do on his or her own

• the age
• the commitment of both parents

The municipality will decide on your application within 8 weeks. Is that not possible? Then the municipality may extend this period 1 time.

The 8 weeks will start when you have submitted all the information requested by the municipality.

Is the student in the last school year and you want to apply for bicycle subsidy? If so, you must apply by Oct. 1 of that school year.

When you submit an application or report, we process it in the resident portal. There you will find all the information about your applications in one place.

Subscribe to the email service, too! If there is a new message or update for you, you will receive an email at your own email address. This keeps you informed and allows you to respond in time if needed.

View your request

How does it work?

1. You will receive a confirmation email when you make an application or report.
2. In that email is a button "View your application. Clicking that will take you to the resident portal.
3. Log in via DigiD. No DigiD yet? Request DigiD at.
4. After logging in, you can view your requests, changes and notifications. Click on the "My Stuff" button.
5. You will see the current issues as tiles, with the most important information.
6. Click on the tile to view the case. You will then see a timeline with the status and explanation.
7. You can also see which messages have been sent to you and which documents have been added. You can send messages yourself or add additional documents.
8. If you subscribe to the email service, you will receive an email from no-reply@heerlen.nl at the email address you provide every time there is a new message or update.

Do you disagree with the municipality's decision? Then you can file an objection. With this you let the municipality know why you disagree with the decision. Do this within 6 weeks. The municipality will review your application and make a new decision.

After that, do you still disagree with the municipality's decision? Then you can ask the court if the municipality made a good decision. This is called "appeal.