Student transportation

Is your child unable to get to school on their own? You may be eligible for school transportation provided by the municipality.

Approach

Do you think your child is eligible for school transport or would you like to make use of the bicycle incentive scheme? Apply before May 1. If approved, you will then be able to make use of transport facilities in good time.

How to apply for student transportation or the one-time subsidy:

  • fill in the online form
  • Health you have the necessary information at hand (e.g., medical certificate or statement of admissibility)

Questions?

Call our Student Transport customer service on 045-5604513. You can do this every day from 9 a.m. to 12 p.m. Or send an email to leerlingenvervoer@heerlen.nl.

Do you need help filling out the form? Please contact Alcander in Heerlen, telephone number 045-5602525.

Costs

The municipality may ask for a personal contribution if your child attends a regular primary school. The personal contribution does not apply to disabled children.

Description

School transportation is intended for children who are unable to travel to school independently, for example, due to a disability or because the school is located far away. In such cases, the municipality arranges school transportation. School transportation can be provided in various ways:

  • You will receive compensation from the municipality for bringing and picking up your child yourself.
  • You will receive compensation from the municipality for a bicycle, public transport, or adapted transport.
  • The municipality provides transportation by bus or taxi.
  • a one-time subsidy of €500 from the bicycle incentive scheme

The bicycle incentive scheme

We strongly encourage cycling as a means of student transportation:

  • as a good and healthy alternative to cars or public transport
  • but also to improve your child's independence.

Are you entitled to compensation under the Student Transport Scheme? And would you like to teach your child to cycle to school or let them cycle alone? If so, you may be eligible for the bicycle transport incentive scheme.
The reimbursement you currently receive for student transportation will then cease.
In addition to the one-time subsidy of €500, you will still receive a mileage allowance for the distance cycled to school and back home.

Requirements

Whether you can apply for student transportation depends on factors such as:

  • the distance between your home and the school
  • travel time
  • what your child can do themselves
  • age
  • the commitment of both parents

Term

The municipality will decide on your application within eight weeks. If this is not possible, the municipality may extend this period once.

The eight weeks will commence once you have submitted all the information requested by the municipality.

Is the student in their final year of school and would you like to apply for a bicycle subsidy? Then you must submit your application before October 1 of that school year.

Track your application

When you submit an application or report, we process it in the residents' portal. There you will find all the information about your applications in one place.

Subscribe to the email service! If there is a new message or update for you, you will receive an email at your own email address. This way, you can stay informed and respond in a timely manner if necessary.

View your application

How does it work?

  1. You will receive a confirmation email when you submit a request or report.
  2. That email contains a button labeled "View your application." Clicking on it will take you to the residents' portal.
  3. Log in via DigiD. Don't have a DigiD yet?Request a DigiD at.
  4. After logging in, you can view your requests, changes, and notifications. Click on the "My cases" button.
  5. You see current tasks as tiles, with the most important information.
  6. Click on the tile to view the case. You will then see a timeline with the status and explanation.
  7. You can also see which messages have been sent to you and which documents have been attached. You can send messages yourself or add additional documents.
  8. If you subscribe to the email service, you will receive an email fromno-reply@heerlen.nl at the email address you provided for each new message or update.

Objections and appeals

Do you disagree with the municipality's decision? Then you can lodge an objection. This allows you to let the municipality know why you disagree with the decision. You must do this within six weeks. The municipality will then review your application and make a new decision.

If you still disagree with the municipality's decision, you can ask the court to review whether the municipality made the right decision. This is called 'appealing'.