Holding municipality liable for damages

Approach

This is how you hold the municipality liable:

• You contact the municipality.
• You pass on:
  • date and time of the event
  • the exact spot where it happened
  • description of the event: how did the damage occur
  • if you have: a report from someone who was there
  • proof of the damage you have. For example:
    • A bill from the repair or doctor
    • pictures of the situation
    • a police report (an official police report of the event)
  • your name and address, phone number, e-mail address

We will send you an acknowledgement when your liability claim is received. If your claim is covered under the municipality's insurance policy, we will submit your claim to the insurance company. Most claims are covered by the policy. For example, damage caused by falling trees, loose paving stones or holes in the road. The insurance company will handle the claim and let you know if you will receive compensation for the damage.