Filing a complaint about the municipality

If you feel that you have not been treated well by an employee of the municipality, you can file a complaint with the municipality.

Arrange online

Approach

Prefer to communicate your complaint using the online form.

But you may also call, email or write.

Pass on:

  • your name and address
  • a description of your complaint
  • the date of the event

Do you give us permission to be contacted by e-mail? Please also check the in-box and spam-box of your mail.

Description

You may be dissatisfied with how you have been treated by an employee or director of the municipality. You can then file a complaint with the municipality. We will then contact you.

Requirements

This complaint policy does not deal with reports, such as the street lights not working properly or a loose sidewalk tile.

Term

We will handle your complaint within six weeks. We may extend that period by four weeks.

Learn more

National Ombudsman website

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