Privacy Statement
When you process products digitally via the website or at the municipality Health , help or support, we often use your personal data. You can trust that we handle this with care. All employees must adhere to the rules of privacy legislation and our privacy policy. This also applies to the institutions and agencies with whom the municipality collaborates.
This is how we handle your personal information
Personal information is needed to provide help. We want to involve you in this as much as possible and inform you clearly. We never ask for more data than necessary. We never use the data for a purpose other than that discussed with you or permitted by law.
Only with permission or based on legal authority
We only record, retrieve, view or share personal information with others with your permission or based on legal obligations. For example, if you report your move, we are required to automatically pass this on to government agencies and ministerially designated bodies such as your health insurer.
Your privacy as a user of this website
The municipality of Heerlen respects your privacy as a visitor to our website and we take great care Health that the personal information you provide via web forms is treated confidentially and in accordance with the law. Some products can be processed entirely digitally. For this you must provide data or use a DigiD. As soon as you are logged in, the data is automatically encrypted and sent via a 'secure' connection.
Your visit to the website of the Municipality of Heerlen may be entirely anonymous. However, the municipality is interested in data that provides insight into visitor behavior of our users. This data includes, for example, which pages are visited most frequently, at what time most visitors come, how long visitors stay on the site, etc. This is completely anonymous and has the sole purpose of continuously improving the website.
Do you suspect that your privacy has been violated?
If you suspect that the Municipality of Heerlen has violated your privacy, please contact our Data Protection Officer. Who can be reached at gemeente@heerlen.nl or tel: 045-5605040.
Learn more
Want to know more about privacy policies or how to protect your personal information? Please check the website of authority personal data.