Claiming damages from the municipality

Do you have damage? And is that, in your opinion, the municipality's fault? Then you can ask the municipality to compensate the damage.

Approach

This is how you seek compensation from the municipality for damage to yourself or your belongings:

  • You contact the municipality.
  • You pass on:
    • date and time of the event
    • the exact spot where it happened
    • description of the event: how did the damage occur
    • if you have: a report from someone who was there
    • proof of the damage you have. For example:
      • A bill from the repair or doctor
      • pictures of the situation
      • a police report (an official police report of the event)

We will send you an acknowledgement when your liability claim is received. If your claim is covered under the municipality's insurance policy, we will submit your claim to the insurance company. Most claims are covered by the policy. For example, damage caused by falling trees, loose paving stones or holes in the road. The insurance company will handle the claim and let you know if you will receive compensation for the damage.

Cost

Claiming compensation for damage to yourself or your belongings costs nothing.

Description

Compensation for damage to yourself or your belongings

For example, you tripped over a paving stone lying wrong. Or you had a car accident due to a slippery road surface. As a result, you have repair costs or medical expenses, for example.

Requirements

The Requirements for getting compensation are:

  • You have followed the warnings or other measures taken by the municipality.
  • The congregation knew about the situation.
  • The municipality did not take measures to prevent your damage, even though the municipality had plenty of time to do so.
  • You apply for compensation within 5 years after you noticed the damage. And within 20 years after the damage occurred.  

Term

In the case of compensation, the municipality is not obliged to make a decision within a certain period of time.

Objection and appeal

Do you disagree with the municipality's decision? Then you can file an objection. With this you let the municipality know why you disagree with the decision. Do this within 6 weeks. The municipality will review your application and make a new decision.

After that, do you still disagree with the municipality's decision? Then you can ask the court whether the municipality made a good decision. This is called "lodging an appeal.