Submit an enforcement request

You may only file an enforcement request if the violation has personal consequences for you.

A request for enforcement cannot be made anonymously. There are two reasons for this:
• We need to be able to assess whether you have an interest in the matter
• The person against whom the request is directed has the right to know who made the request

Arrange online

Approach

Here's how to submit an enforcement request:

First, check whether it is an enforcement request for the municipality or whether the request belongs with another government agency.
Fill out the online application.
Would you prefer not to disclose your name?In that case, please submit an anonymous report instead of a request for enforcement. Health describe exactly what is happening and where it is taking place in your report.

Description

Are you experiencing a nuisance, or have you noticed something that you think isn't being done according to the rules? If so, please file a report first. In most situations, this is the fastest and easiest way to bring the issue to the city's attention. You can also file a report anonymously.

For example:

illegal dumping of waste
soil that is contaminated
odor nuisance
noise pollution
unwanted advertising (outdoor)
building without a permit
illegal rental or other misuse of buildings

When should you file an enforcement request?

An enforcement request applies to situations in which you officially ask the municipality to take action against a violation and to make a decision regarding it.

This is possible, for example, if a violation continues or causes ongoing nuisance, you are personally affected by it, and you want the municipality to assess whether enforcement action is necessary.

An enforcement request must therefore be very clear. Be sure to include the following:

the situation or violation you want the municipality to address;
where it takes place;
when it takes place;
what exactly happens;
what personal consequences this has for you;
what you are asking the municipality to do.

Requirements

The condition for submitting an enforcement request is that you have a direct interest in compliance with the rules. This means that the enforcement request concerns something that directly affects you or your immediate living environment.

If you do not have a direct interest, you can submit a public space report.

Term

The municipality is obliged to respond to your enforcement request. The municipality will do so within 8 weeks of receiving your request. The municipality may extend this period once.

Objections and appeals

You can object to the decision on your enforcement request. Do this within 6 weeks. If you still disagree with the decision on the objection, you can lodge an appeal with the court.