Help with money problems

Are you in debt? Do you get reminders or sometimes can't pay your bills? You can ask us for help.
Team debt assistance will talk to you and help with questions about money. You can drop in weekly during walk-in hours. A Make an appointment appointment is not necessary.

Make an appointment (at Maanplein)

Telephone Make an appointment

Or walk in during walk-in hours. 

Are you an administrator? Then make an appointment with the administrator desk

Approach

Health that you have your passport or identity card handy.

Would you like to make image calls? 

Call 045-5605040, choose option 2 and then option 5. Tell them you would like an image calling appointment. Want to know how it works and what you need? Check out the information on image calling.

Description

We review your situation and then work with you. We look with you at your arrears, budgeting questions to prevent arrears and debt. Or we make arrangements. We also look at debt and sign you up for debt settlement or rehabilitation. 

You can visit the walk-in clinic weekly.

This can be done at two locations:

  • Municipality of Heerlen, Geleenstraat 25
    Every Thursday from 9:30 a.m. to 11:30 a.m.
  • Neighborhood Center The Koffiepot, Kasteel Hoensbroeklaan 190, Hoensbroek
    Every Tuesday from 1 p.m. to 3 p.m.

Opening hours may vary during school vacations.

Is it an urgent situation?

Then don't wait and contact us by phone. The first call is within 3 business days. Urgent situations are:

  • Eviction.
  • Disconnection of gas, water and light.
  • Termination of your health insurance.

Requirements

To receive assistance, you must only be registered in the municipality of Heerlen.

Term

Within 4 weeks you will receive the first interview.
Is it an urgent situation? Then the first interview will be within 3 working days.

Learn more

Alcander

Client Support

Schuldhulpmaatje Parkstad

Information on finding the right help

Humanitas Debt relief buddy

Test anonymously on geldfit.nl what you can do about debt

Food Bank

Information on paying off debt yourself

For information and tips, check out wiser on money matters

Information at Bureau Wsnp

Budget advice through NIBUD

Weekly walk-in clinic:

  • Municipality of Heerlen, Geleenstraat 25
    Every Thursday from 9:30 a.m. to 11:30 a.m.

  • Neighborhood Center The Koffiepot, Kasteel Hoensbroeklaan 190, Hoensbroek
    Every Tuesday from 1 p.m. to 3 p.m.

    Not open during school vacations.

Or are you looking?